B’Spoke Kitchen + Market AODA (Accessibility) Policy Statement
B’Spoke Kitchen + Market is committed to providing a welcoming, inclusive, and accessible environment for all guests, employees, and members of the community.
We strive to ensure that our goods, services, and facilities are accessible to people with disabilities in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.
Our Commitment
We are committed to treating all individuals with dignity, respect, independence, and equal opportunity. We work to identify, prevent, and remove barriers to accessibility wherever reasonably possible.
Accessible Services
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Service Animals: Service animals are welcome in all public areas of the restaurant, as permitted by law.
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Support Persons: Guests are welcome to be accompanied by a support person at all times. We do not charge admission fees.
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Assistive Devices: Guests are welcome to use their own assistive devices when accessing our services.
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Communication & Accessible Formats
We are happy to communicate with guests in ways that meet their accessibility needs.
Upon request, we can provide:
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Verbal explanations
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Digital formats (such as email)
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Large print materials (with reasonable notice)
Temporary Disruptions
In the event of a temporary disruption to accessible services or facilities, we will provide notice as soon as possible through a combination of on-site signage, staff communication, and digital or social media channels.
Employment & Recruitment
B’Spoke Kitchen + Market is committed to fair and accessible employment practices. Accommodations are available upon request throughout the recruitment, hiring, and employment lifecycle.
Feedback
We welcome feedback on how we can improve accessibility.
Contact:
Owner or General Manager
Email: feedback@bspokekitchen.com
Phone: 705-252-6653
Availability of Our Accessibility Policy
Our full Accessibility Policy is available upon request in accessible formats.
Legal Business Name: 5030273 Ontario Inc.
Operating As: B’Spoke Kitchen + Market
Location: Barrie, Ontario
Last updated: December 2025